Huawei Intelligent
Vehicle Service (hereinafter referred to as "Huawei", "we",
and "our") understands the importance of privacy to you and respects
your privacy. Please read and understand this Privacy Policy (hereinafter referred
to as "the Policy") before submitting your personal data to Huawei.
This Policy applies to Huawei websites, products, and services that display
this Privacy Policy or link to this Privacy Policy.
This policy describes
how Huawei processes your personal data, but it may not cover all possible data
processing scenarios. Information on the collection of product or service
specific data may be published by Huawei in the supplementary policy or in the
notice provided at the time of data collection.
We have developed
this policy to help you understand the following:
1. How does Huawei
collect and use your personal data?
2. How Huawei uses
cookies and similar technologies
3. How does Huawei
disclose your personal data?
4. How to access or
modify your personal data
5. How does Huawei
protect your personal data?
6. How does Huawei
handle children's personal data?
7. Third-party
providers and their services
8. How is your
personal data transferred globally?
9. How to update this
policy
10. How to Contact
Huawei
1. How
Huawei Collects and Uses Your Personal Data
Personal data refers
to information that can be used alone or in combination with other information
to determine the identity of a person. Such data will be submitted directly to
us when you use our websites, products or services and interact with us, for
example when you create a Huawei account or contact us for support; Or we
obtain it by documenting how you interact with our websites, products or
services, for example through technologies such as cookies, or by receiving
usage data from software running on your device. We also obtain relevant data
from public and commercial third-party sources, where permitted by law, for
example, by purchasing statistics from other companies to support our services.
The data we collect depends on how you interact with Huawei, including the
websites you visit or the products and services you use, including your name,
phone number, email address, login information (account and password), and
address. We also collect the information you provide to us and the content of
the messages you send to us, such as the information you enter or the questions
or information you provide for customer service support. You may need to
provide your personal data when using Huawei products or services. In some
cases, you may choose not to provide personal data to Huawei. However, if you
choose not to provide personal data, Huawei may not be able to provide you with
relevant products or services, or respond to or solve your problems.
We may use your
personal data for the following purposes:
(a) Create accounts.
(b) Fulfill your
transaction or service request, including fulfillment of orders; Deliver,
activate, or verify products or services; Provide training and certification
and manage and process training and certification results. Participate in
online or offline activities. Make changes or provide the information you
requested (e.g. marketing materials for products or services, white papers);
and provide technical support.
(c) Contact you with
your consent; Send you information about products and services that may be of
interest to you; Invite you to participate in Huawei activities (including
promotional activities), market surveys, or satisfaction surveys. Or send you
marketing messages. If you do not want to receive such information, you can
unsubscribe at any time.
(d) Send you
important notifications, such as updates and installations of operating systems
or applications.
(e) Personalize your
user experience and content.
(f) Qualify and
manage suppliers and business partners, communicate with suppliers and business
partners or conduct business.
(g) Conduct internal
audit, data analysis and research to improve our products and services.
(h) Analysis of
operational efficiency and measurement of market share.
(i) Troubleshoot
errors if you choose to send us error details.
(j) Synchronize,
share and store the data you upload or download and the data required to
perform the upload and download.
(k) To protect our
products, services and customers or users, and to implement and improve our
loss prevention and fraud programmes.
(l) Comply with and
enforce applicable legal requirements, industry standards, or our policies.
Huawei may also
collect and use non-identifiable data. Non-identifiable data is data that
cannot be used to identify an individual. For example, Huawei collects
aggregated statistics, such as website visits. Huawei collects this data to
understand how users use their websites, products, and services. In this way,
Huawei can improve its services and better meet customer requirements. Huawei
may collect, use, process, transfer or disclose non-identifiable data for other
purposes at its discretion. We will try our best to isolate your personal and
non-identifiable data and use both separately. If personal data is mixed with
non-identifiable data, it is still considered as personal data processing.
When Huawei processes
your personal data, we will comply with applicable laws and process it on an
appropriate legal basis, including:
Process your personal
data for the purpose of fulfilling the contract when responding to your
transaction or service request;
Process your personal
data based on your consent;
When we contact you,
conduct marketing or market research, process your personal data for the
purpose of improving our products and services, executing and improving our
loss prevention and fraud programs, we will be based on our legitimate
interests or third parties. These legitimate interests include enabling us to
manage and operate our business more effectively and provide our products and
services; protect our business, systems, products, services and customers;
Internal management and compliance with internal policies and processes; other
legitimate interests as described in this policy, etc.;
We may also process
your personal data based on compliance and enforcement of legal obligations.
2. How
Huawei uses cookies and similar technologies
2.1 Cookie
To ensure that the
website works properly, we sometimes store small data files called cookies on
computers or mobile devices. A cookie is a plain text file stored on a computer
or mobile device by a network server. The contents of a cookie can only be
retrieved or read by the server that created it. Each cookie is unique to your
web browser or mobile application. Cookies usually contain identifiers, site
names, and some numbers and characters.
Huawei enables
cookies for the same purpose as most websites or Internet service providers,
that is, to improve user experience. Cookies enable a website to remember a
user's single visit (using a session cookie) or multiple visits (using a
permanent cookie). Cookies enable a website to save settings, such as the
language, font size, and other browsing preferences of a computer or mobile
device. This means that users do not need to reconfigure user preferences each
time they access. If a website does not use cookies, the website considers the
website as a new visitor each time a user opens a web page. For example, if you
log in to a website and go to another page, the website will not recognize you
and you will be logged out again. Huawei will not use cookies for any purpose
other than those stated in this Policy. You can manage or delete cookies based
on your preferences. For more information, see AboutCookies.org. You can clear
all cookies saved on your computer. Most web browsers have the function of
blocking cookies. But if you do, you will need to change your user settings
each time you visit our website. To learn more about how to change your browser
settings, visit the following link:
Internet Explorer Google Chrome Mozilla Firefox Safari Opera
3. How
Huawei Discloses Your Personal Data
If some services are
provided by Huawei's authorized partners, Huawei will share your personal data
with the partners as described in this policy. For example, when you purchase
Huawei products online, Huawei must share your personal data with the logistics
service provider to arrange delivery or arrange for partners to provide
services. In addition, as a multinational company, we may share personal data
among Huawei's affiliates.
Huawei may also
disclose your personal data to relevant law enforcement authorities or other
government authorities under applicable legal requirements or in response to
legal procedures. In some jurisdictions, your personal data may also be
disclosed to the parties if Huawei is involved in reorganization, merger or
bankruptcy and liquidation proceedings. Huawei will also disclose your data if
there is a reasonable need, for example, for the purpose of executing a
contract or for the purpose of deterring bodily damage or property loss or
investigating possible or actual illegal acts.
4. How
to Access or Modify Your Personal Data
You should ensure
that all personal data submitted is accurate. Huawei will try its best to
maintain the accuracy and completeness of personal data and update the data in
a timely manner.
You may (1) have the
right to access the specific personal data we hold about you when required by
applicable law; (2) Request us to update or correct your inaccurate personal
data; (3) Refusing or restricting our use of your personal data; and (4) ask us
to delete your personal data. For security purposes, you may need to provide a
written request. We refuse to process requests if we have reasonable grounds to
believe that they are fraudulent, unenforceable or impair the privacy of
others.
You also have the
right to withdraw your consent at any time when Huawei processes your personal
data based on your consent, as required by applicable laws. However, the
withdrawal of consent does not affect the legality and effectiveness of the
processing of your personal data based on your consent before the withdrawal,
nor does it affect the processing of your personal data based on other
appropriate justifications.
If you believe that
our processing of your personal information does not comply with applicable
data protection laws, you may contact the statutory data protection authority.
5. How
does Huawei protect and retain your personal data?
Huawei attaches
importance to personal data security. We adopt appropriate physical,
administrative, and technical safeguards to protect your personal data from
unauthorized access, disclosure, use, modification, damage, or loss. For
example, we will use encryption technology to ensure the confidentiality of
data; We use protection mechanisms to prevent malicious attacks on data. We
will deploy access control mechanisms to ensure that only authorized personnel
can access personal data. In addition, we will hold security and privacy
protection training courses to enhance employees' awareness of the importance
of protecting personal data. We will do our best to protect your personal data,
but please be aware that no security measures are impeccable.
We will retain your
personal data for the period required to achieve the purposes stated in this
Policy, unless an extension of the retention period is required or permitted by
law. The data storage period may vary depending on scenarios and products and
services. The criteria used to determine the retention period include the time
required to retain personal data for the purpose of the business, including
providing products and services, maintaining corresponding transaction and
business records, and managing and improving the performance and quality of
products and services, ensure the security of the system, product, and service,
handle possible user queries or complaints, and locate problems. Whether the
user agrees to a longer retention period; Whether there are special
requirements on data retention in laws and contracts. We will keep your
registration information as long as your account is required to provide you
with services. You can also deregister your account. After you deregister your
account, we will stop providing products and services based on the account and
delete your personal data without special legal requirements.
6. Third-party
providers and their services
To ensure a smooth
browsing experience, you may receive content or web links from third parties
(third parties for short) outside Huawei and its partners. Huawei has no
control over such third parties. You can choose whether to access links,
content, products, and services provided by third parties.
Huawei cannot control
the privacy and data protection policies of third parties, and such third
parties are not bound by this policy. Before submitting personal information to
third parties, please refer to the privacy protection policies of these third
parties.
7. How
to Update this Policy
Huawei reserves the
right to update or modify this Policy from time to time. If our privacy policy
changes, we will post the latest version here. If we make a significant change
to our Privacy Policy, we may also send you change notifications through
different channels, for example, by posting a notice on our website or by
posting a separate notice to you.
8. How
to Contact Huawei
If you have any
privacy complaints or questions, please contact us at the official website
(auto.huawei.com).
When Huawei processes
your personal data in accordance with this Privacy Policy, the Huawei entity
that responds to your request, contacts you, provides you with products or
services, or has entered into or is about to enter into a contract with you is
the controller of the relevant personal data.
Updated: September
2020